Customer Service Representative - Full & Part-Time - Vet Practice
Founded in 1996, Pismo Beach Veterinary Clinic has long been a center for premium veterinary care on the beautiful Central Coast. We respect the human-animal bond and strive to treat our clients and our patients like members of our own family. We are driven by a passion for veterinary medicine, education and providing an extraordinary customer experience.
1 full-time and 2 part-time Customer Service Representatives for a busy 5-veterinary clinic in Pismo Beach
Responsibilities / Duties:
Veterinary experience, preferred;
Possess proficient office administrative capabilities;
Proficiency in the Microsoft Office suite of products;
Proficient and fast keyboard typing skills;
Ability to answer multi-line phone calls and resolve issues effectively;
Maintain accurate patient records;
Ability to schedule multiple appointments simultaneously;
Proficient in receiving and relaying telephone, fax and e-mail messages accurately and promptly;
Ability to handle and process cash and credit card payment transactions;
Astute verbal, written and interpersonal communication skills;
Possess high level of attention to detail and organizational skills;
Possess exemplary customer service skills;
Ability to work independently and in a team effectively.
The practice is open Monday - Friday 8AM to 10PM and Saturday & Sunday 8AM – 5:30PM
Working hours are 4 10-hour shifts weekly on a variable rotational schedule to cover the opening hours of the practice.
$15.00 - $17.00 per hour, DOE, plus comprehensive benefits package and paid time off for full-time position and paid sick time for part-time position.
Pismo Beach, CA