Customer Service Representative - Full & Part-Time - Vet Practice

Pismo Beach; Santa Maria; San Luis Obispo County, CA

Company Profile: 

Founded in 1996, Pismo Beach Veterinary Clinic has long been a center for premium veterinary care on the beautiful Central Coast.  We respect the human-animal bond and strive to treat our clients and our patients like members of our own family. We are driven by a passion for veterinary medicine, education and providing an extraordinary customer experience. 

Job Summary:

1 full-time and 2 part-time Customer Service Representatives for a busy 5-veterinary clinic in Pismo Beach

Responsibilities / Duties:

Veterinary experience, preferred;

Possess proficient office administrative capabilities;

Proficiency in the Microsoft Office suite of products;

Proficient and fast keyboard typing skills;

Ability to answer multi-line phone calls and resolve issues effectively;

Maintain accurate patient records;

Ability to schedule multiple appointments simultaneously;

Proficient in receiving and relaying telephone, fax and e-mail messages accurately and promptly;

Ability to handle and process cash and credit card payment transactions;

Astute verbal, written and interpersonal communication skills;

Possess high level of attention to detail and organizational skills;

Possess exemplary customer service skills;

Ability to work independently and in a team effectively.

Working Hours:

The practice is open Monday - Friday 8AM to 10PM and Saturday & Sunday 8AM – 5:30PM

Working hours are 4 10-hour shifts weekly on a variable rotational schedule to cover the opening hours of the practice. 

Compensation: 

$15.00 - $17.00 per hour, DOE, plus comprehensive benefits package and paid time off for full-time position and paid sick time for part-time position. 

Location:

Pismo Beach, CA