Banking ACH Wire / E-Services Specialist - Credit Union

Santa Cruz; Santa Cruz County, CA


Company Profile: 

Located on the beautiful California coast, Santa Cruz Community Credit Union (SCCCU) is a community-development and low-income certified credit union, serving Santa Cruz County and parts of Monterey County.  Its mission focuses on economic justice and ensuring that all people, organizations and companies have access to the financial services and financial tools they need. 

Job Summary: 

Reporting to the E-Services Manager, the E-Services/ACH Wire Specialist is responsible for daily ACH and Share-draft Exceptions, processing Levies, and posting and verifying incoming and outgoing wires using Payments Exchange, processing levies, ACH, return check items ACH stop payments, as needed. May be asked to assist with Chexsystems reports and negative share account mailings, maintaining records pertaining to position for record retention and some coverage of credit card duties, as needed. 


Process daily ACH, share draft exception files and wire verification as needed; coordinate  workflow and scheduling to meet deadlines and optimize availability, according to established policies and procedures and adhering to all rules, laws and regulations related to processing;

Complete ACH, share draft returns and stops in a timely and accurate manner;

Input wires and verify wire entries accurately and completely;

Process levies as needed; hold funds on accounts that have been levied and maintain accurate documentation; issue checks to send to government agencies, sending correspondence as needed.

Maintains records and documents necessary for audits;

Other duties as assigned.  


Minimum high school diploma; Associate’s Degree preferred;

At least 1 year of related experience in a similar banking or credit union role;

Proficient organizational; time management; attention to detail and high level of accuracy skills;

Strong analytical, problem-solving skills and ability to work effectively independently and within a team environment;

Proficient Microsoft Word and Excel skills;

Computer savvy; familiarity with various industry-related software applications such as XP2; working knowledge of office procedures, filing systems and equipment such as 10-key calculator;

Exemplary verbal and written communication and interpersonal skills;

Must be fully bondable.  


$18.29 to $22.87 per hour DOE for this full-time non-exempt position

$1,000 sign-on bonus paid at 6 months of service

Working Hours:

8:00AM – 5:00PM - Monday – Friday 


Santa Cruz, CA (in-office – not remote position) 

Commitment to Diversity:

Santa Cruz Community Credit Union is committed to employing qualified staff who are dedicated to our members and to recruiting and hiring persons from diverse backgrounds.  Diversity means that we will foster a cultural awareness, promote mutual understanding and respect, while providing suitable role models for helping all members, including those that are underserved and unbanked.